Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Olnavia! The terms “we,” “us,” and “our” refer to Olnavia. Olnavia operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Olnavia is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at:

https://olnavia.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to provide accurate representations of our products and services in our online store. However, colors, dimensions, or product appearance may vary depending on your device, display settings, manufacturing variations, or other factors.

We do not guarantee that the appearance or quality of any product or service purchased by you will exactly match how it appears on your screen.

Product descriptions, availability, specifications, and pricing may be changed at any time without notice. We reserve the right to discontinue any product and may limit quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Olnavia reserves the right to accept or decline your order for any lawful reason at our discretion.

Your order is not accepted until Olnavia confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Olnavia may be unable to accommodate cancellation requests after an order has been accepted or sent for fulfillment.

If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.

Purchases are subject to our Return and Refund Policy:

https://olnavia.com/policies/refund-policy

You represent and warrant that your purchases are primarily for personal or household use and not for unauthorized commercial resale.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotions, and offers are subject to change without notice. The price charged for a product or service will be the price shown at the time the order is placed and will appear in your order confirmation.

Unless otherwise expressly stated, prices may not include applicable taxes, shipping charges, handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered by third-party retailers or marketplaces.

We may occasionally offer promotions governed by additional terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern for that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your information when necessary.

You represent and warrant that payment information you provide is accurate, that you are authorized to use the payment method, and that you will pay all charges incurred at the posted prices, including applicable shipping, handling, and taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery dates and transit times are estimates only unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, supply-chain interruptions, incorrect customer information, or events outside our reasonable control.

Shipping availability, methods, delivery estimates, and charges may vary depending on destination, product, supplier, and carrier.

Please review our Shipping Policy for additional information:

https://olnavia.com/policies/shipping-policy

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including trademarks, branding, text, graphics, images, videos, audio, website design, and other content, are owned by, licensed to, or otherwise lawfully used by Olnavia, its affiliates, suppliers, or licensors and may be protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, or transmit protected materials from the Services without appropriate authorization.

Nothing in these Terms grants you any ownership interest or license in trademarks, copyrights, patents, or other intellectual property belonging to Olnavia, Shopify, our suppliers, or any third party except as expressly stated.

The Olnavia name, branding, logos, designs, and slogans may not be used without authorization.

Shopify’s names, logos, product names, designs, and slogans are trademarks or intellectual property of Shopify or its licensors.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to tools offered by third parties as part of the Services, which we may not monitor or control.

You acknowledge and agree that access to such tools may be provided “as is” and “as available,” without warranties, representations, or endorsements from Olnavia.

Use of third-party tools is at your own risk and discretion, and you should review the applicable third-party terms and policies.

We may introduce new features, tools, or resources in the future. Such features will also be considered part of the Services and subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials, integrations, or hyperlinks to websites or services operated by third parties.

We are not responsible for examining or evaluating the accuracy, content, availability, security, or policies of third-party websites or services.

If you access third-party websites or purchase products or services from third parties, you do so at your own discretion and subject to their applicable terms and policies.

Questions or complaints regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Olnavia is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and Olnavia.

By using the Services, you acknowledge and agree that Shopify is not responsible for products sold by Olnavia or for any injury, loss, claim, or damage resulting from your purchase or use of those products, except to the extent required by applicable law.

You release Shopify and its affiliates from claims arising solely from transactions between you and Olnavia to the extent permitted by law.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled according to our Privacy Policy:

https://olnavia.com/policies/privacy-policy

Certain personal information may also be processed by Shopify in accordance with Shopify’s own privacy policies.

Because our Services are hosted by Shopify, information you submit may be transmitted to and processed by Shopify and other service providers as necessary to operate our store and provide the Services.

Please review our Privacy Policy for additional information about how personal information is collected, used, shared, and protected.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or similar content (“Feedback”), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, or promoting the Services, subject to applicable law.

You represent and warrant that you have the necessary rights to provide the Feedback and that your Feedback does not violate applicable law or the rights of others.

We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback unless otherwise required by law.

We may moderate or remove Feedback that we reasonably determine violates these Terms, applicable law, or the rights of others.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders when information is materially inaccurate, subject to applicable law.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to:

(a) violate applicable laws or regulations;
(b) infringe intellectual property or other rights;
(c) harass, abuse, threaten, defame, or harm another person;
(d) transmit false or misleading information;
(e) distribute spam, malicious code, malware, or harmful content;
(f) impersonate another person or entity;
(g) unlawfully collect or track personal information;
(h) interfere with or circumvent security measures; or
(i) engage in conduct that materially interferes with another person’s use of the Services.

We reserve the right to suspend or terminate access for violations of these Terms where permitted by law.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or deploy an automated or semi-automated software agent to access or interact with the Services.

14.2 An Agent must comply with applicable law, these Terms, and any technical restrictions applied to the Services.

14.3 We may limit or restrict automated access where reasonably necessary to protect the Services, our customers, or our systems.

14.4 Agents must not conceal automated activity, circumvent CAPTCHAs or access controls, impersonate human users, or bypass technical measures designed to regulate automated access.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where permitted by law, including in cases of fraud, abuse, violation of these Terms, or conduct that threatens the security or operation of the Services.

Obligations and provisions that by their nature should survive termination will remain effective after termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information available through the Services is provided for general informational and commercial purposes.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS OR WARRANTIES EXCEPT THOSE EXPRESSLY REQUIRED BY APPLICABLE LAW.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE.

Some jurisdictions do not allow certain warranty exclusions, so these limitations may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OLNAVIA, ITS AFFILIATES, PARTNERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Olnavia, Shopify, and their respective affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from your unlawful use of the Services, your violation of these Terms, or your violation of another party’s rights.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Failure by us to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and any policies referenced herein constitute the entire agreement between you and Olnavia concerning your use of the Services, except where additional terms expressly apply.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may assign or transfer our rights and obligations under these Terms in connection with a business transfer, restructuring, merger, acquisition, or similar transaction, subject to applicable law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed by applicable laws and the laws of the jurisdiction in which Olnavia’s principal place of business is located, without limiting any mandatory consumer protections available to you under applicable law.

SECTION 23 – HEADINGS

Headings are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms at any time on this page.

We reserve the right to update or modify these Terms by posting changes to our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Olnavia
Email: support@olnavia.com
Website: https://olnavia.com
Business address: 2424 Hurley way Sacramento CA 95825